Bill Lisowski Professional Accomplishments Financial Management Increased replacement capital support 88% in 7 years to $71 mil Consistently managed capital spend to within 1% of budget (3,400 projects) Significantly reduced capital replacement costs Escalator replacement costs down 22% Three-year HVAC contract RTUs reduced 44%, 4%, 3% Cooling Towers reduced 24%, flat, flat HVAC Pumps reduced 31%, 10%, 8% Chillers reduced 2% flat, flat Roofing replacements ave $2.64/SF compared to industry $3.10/SF Door/glass replacement negotiated pricing reduced cost 13% Negotiated roofing defect settlement: $3 mil settlement with $8 mil contingency Negotiated vertical transportation maintenance agreement saving 14% annually saved $1.4 mil first year, flat in years two and three Introduced in-store Pulse Point Cleaning that reduced costs 8% ($4.5 mil) Saved 17% on trash hauling through Compactor Monitor initiative Negotiated consultant costs flat for 8 years Process and People Management Team leader during merger to analyze and prioritze synergy opportunities Developed and managed test for expanding in-house maintenance team Developed rollout strategy and new staffing metrics Projected savings of $15 to $20 mil Developed reorganization strategy to directly manage 500-person field team Facilitated team's budget planning process($420 mil annual spend) Oversaw maintenance request and capital funding application Developed flow, customizations, documentation and training Managed system ugrade from version 6.0 to 9.0 Developed in-house alternative to outsource application Saved $1.5 mil annually with enhanced features Converted vertical transportation maintenance from 5 to 1 vendors (no noise) Managed national rollout of new Pulse Point Cleaning program Organized and managed 5 different ADA remediation programs simultaneously Presented workshop at SPECS 2000 on Managing ADA Remediation Developed and implemented rollout of elevator Life Jacket safety devices Developed and implemented rollout of escalator safety brushes Recognized for achievement in Vendor Diversity 10.3% contract value awarded vs company total of 1.57% Streamlined capital funding process from 2 weeks to 2 days Systemized bidding process for capital projects Revamped capital bid documents and contracts into user-friendly package Established earlier deadlines for HVAC completion going from Sept to April Promoted cluster bidding of projects to lower costs 10% Facilitated development of offical field contract Signatory Authority Developed streamlined contract and terms package (80 pages to 10) Coordinated annual training and testing program Planned and coordinated 5 national field meetings and 6 regional meetings Designed and instituted Customer Service survey program Customer Service Management Managed by Customer Service for 9 years Cummulative score of 4.48 on 5.0 scale (89.6% satisfaction level) Recognized 40% of capital projects with certificates for Superior Customer Service Personally achieved 19 certiicaes for Outstanding Customer Service Cultivated 9 different Partners in Progress (top 1% of corporate vendors) Career History Sears, Roebuck and Co. Manager, Facilities Services  (Oct 2004 to Sept 2005) Responsible for $235 mil in maintenance and cpaital for 1600 mall stores Supervised 16: 3 field mgrs, 3 Acct mgrs, 3 bookkeepers, 7 vendor consultants Supported 500-person field maintenance team Manager, Major Maintenance  (Feb 1998 to Sept 2004) Responsible for $71 mil in capital building replacement projects for 1600 stores Supervised 3 field mgrs, 3 bookkeepers, 5 vendor consultants Supported 500-person field maintenance team Manager, National Contracts  (Aug 1996 to Jan 1998) Responsible for national vendor maintenance and supply agreements Managed vertical transportation, non-hazardous waste hauling, housekeeping Supervised 2 vendor consultants L&L Enterprises of Illinois, Inc. Treasure Chest Books for Children, Co-owner  (Aug 1989 to July 1990) ServiceMaster by Loszach/Lisowski, Co-owner  (Sept 1985 to July 1989) Doubled disaster restoration business in 3 years Increased disaster earnings from $45 to $110 per manhour Managed business to 10% profit level Sold business for 151% ROI Lord & Taylor Operations Manager, Schamburg, IL    $30 mil sales  (April 1989 to July 1990) Operations Manager, Aurora, IL           $13 mil sales  (Sept 1987 to April 1989) Department Manager, Vernon Hills, IL  $3 mil sales    (Sept 1985 to Sept 1987) Increased depart sales 24% in 2 years (men's clothing, furnishings, sportswear) Reduced departmental inventory shortage from 2.4% to 0.9% Directed Aurora store to 3 consecutive inventories of "Best in Company" Expedited store's conversion to POS system with live date day after inventory Trained and promoted 2 Asst OMs and 2 HR managers Maintained smooth operations during total store remodel Reporter, Assistant Director of Public Relations, Managing Editor May 1978 to Sept 1985 Details upon request Education and Community Involvement Illinois Benedictine College (now Benedictine University) Master of Business Administration, 1983 Operations and HR Management 3.1 GPA Bachelor of Arts, 1978 Literature and Communications Dean's List 7 of 8 periods, 3.2 GPA   Karrass Effective Negotiating Workshop, 2000 Sears Change Agent training, 2001 Sears Project Management training, 2003 Alumni Association of Illinois Benedictine College, Board of Directors Past President's Advisory Board, May 1995 to present President, May 1993 to May 1995 Vice President, May 1991 to May 1993 Chairperson, May 1985 to May 1991 Member, May 1984 to May 1985 Meritorious Achievement Award, 1987 Assistant Coach Youth Sports (baseball, basketball, soccer), 1995 to 2003   Contact us today at: 813-634-5370 or by email: interested@johngmengelson.com